Reference

Our Terms and Your Account Rights

tiger bd operates under a clear legal framework — your access to the lobby, your wallet activity through bKash, Nagad, or Rocket, and your account data are all governed by the terms set out here.

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tiger bd Our Terms and Your Account Rights
LEGAL CONTACT PATHS

Reach Us About Policy or Account Issues

If you have a question about these terms, a data request, or a dispute over your account, our support team handles legal and account queries directly. Reach out through any of the channels below with your registered number and a brief description of the issue.

Live Chat Open the chat widget from any page on tiger bd. Have your registered mobile number ready so we can pull up your account and wallet records quickly.
Email Support Send your query to our support address listed in your account dashboard. Include your bKash, Nagad, or Rocket transaction reference for faster resolution.
Account Dashboard Log in and go to the Help section of your account. You can submit a formal request about data access, account closure, or policy clarification directly from there.
ACCOUNT SECURITY

How We Protect Your Data and Account

We handle your account data with specific controls in place — here is what that means in practice for your wallet, your session, and your right to request changes.

Data Retention

We keep account and transaction records for as long as your account is active and for a period after closure as required by our operating obligations. You can request a summary of held data via the dashboard.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No third-party advertising cookies are placed without disclosure in our cookie notice.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. If you receive an OTP you did not request, change your registered number immediately via support.

Data Requests

To request access to, correction of, or deletion of your personal data, submit a request through the Help section of your account dashboard or contact support with your registered bKash, Nagad, or Rocket number.

Common Legal and Account Questions

These are the questions we hear most often about our terms, your data, and how your account is managed on tiger bd.

These terms apply to anyone who opens an account on tiger bd. Access is subject to your local law and eligible regions — it is your responsibility to confirm that using this service is lawful where you are in Bangladesh.

Log in to your account, go to the Help section, and submit a data access request. Include your registered mobile number. We will respond with the records we hold linked to your account.

Yes. Submit a deletion request through the account dashboard or contact support directly. We will process it in line with our retention obligations and confirm once your data has been removed.

Transaction references processed through bKash, Nagad, or Rocket are logged against your account for verification and dispute purposes. Your wallet provider holds its own records independently under their terms.

We publish the current version at tiger bd/legal/ and note the update date at the top of the page. Continuing to use the lobby after a change means you accept the updated terms.

Contact support immediately through live chat or email. Provide your registered number and any recent OTP activity you did not initiate. We can lock the account while we investigate.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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