Reference

Terms and Conditions for tiger bd

These terms set out what you agree to when you open and use a tiger bd account. Access to our lobby depends on your local law and eligible regions — read these terms carefully before you start.

Account eligibility appliesbKash, Nagad, Rocket coveredBangladesh-region accessSubject to local law
tiger bd Terms and Conditions for tiger bd
ACCOUNT SECURITY

How We Protect Your Account

Your account security and the integrity of your wallet transactions are handled through a few concrete steps we take on our side. We do not share your bKash, Nagad, or Rocket details with third parties outside of the payment processing required to complete your transaction.

Identity Verification

We verify account holders through a document check at registration. This step protects your wallet and prevents unauthorised access to your account.

Wallet Matching

Withdrawals are only sent to the mobile wallet number confirmed during account setup — no changes without a fresh verification step.

Account Access Logs

Login activity is recorded. If you notice access you do not recognise, contact support immediately and we will lock the account while we investigate.

Data Retention

We retain account and transaction records as required by our operating obligations. You may request a summary of your data by contacting support in writing.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles terms-related queries through the channels below. For wallet disputes involving bKash, Nagad, or Rocket, have your transaction reference ready when you contact us.

Live Chat Open the chat widget from any page in the lobby to reach our support team directly about account or terms questions.
Email Support Send a detailed query to our support address for written responses on account eligibility, wallet verification, or terms clarifications.
Help Centre Our help centre covers common terms questions including account closure, wallet linking, and eligibility for Bangladesh regions.

Common Questions About These Terms

These are the questions we hear most often about account terms, eligibility, and wallet conditions on tiger bd.

Account eligibility depends on your local law and the regions tiger bd currently serves. If access is restricted in your jurisdiction, these terms do not override that restriction.

We currently support bKash, Nagad, and Rocket for deposits and withdrawals. The wallet you register must match the one used for transactions on your account.

Withdrawals are held until wallet verification is complete. Contact support with your registered details and we will guide you through the re-verification process.

We post updates directly on this page. Continuing to use your account after a change is posted means you accept the revised terms — check back if you are unsure.

Send a written request through our email support channel. We will provide a summary of the account and transaction data we hold against your registered profile.

Contact our support team via live chat or email. We will confirm your identity, process any pending wallet balance, and close the account once verification is complete.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.